Privacy Policy

1. Introduction

Balkan Agricultural Ltd. is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website at www.balkanag.com.

2. Data Collection

We may collect the following types of personal data:

• Contact Information: Your name, email address, phone number, and postal address when you contact us or subscribe to our newsletters.
• Usage Data: Information about how you use our website, including IP address, browser type, and browsing behavior, which may be collected through cookies and similar technologies.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given your explicit consent for us to process your personal data for specific purposes.
• Legitimate Interests: To improve our website, manage our services, and protect against fraud or security threats.
• Compliance with Legal Obligations: To comply with applicable laws and regulations.

4. Use of Data

We use your personal data for the following purposes:

• To respond to your inquiries and provide customer support.
• To send you newsletters and promotional materials, where you have opted-in to receive them.
• To improve our website and services through analysis of user behavior.
• To comply with legal obligations or to protect our legal rights.

5. Data Sharing

We do not sell or share your personal data with third parties for their marketing purposes. We may share your data with service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential and secure.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data, such as the use of Standard Contractual Clauses approved by the European Commission.

7. Your Rights

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct any inaccuracies in your personal data.
• Right to Erasure: You can request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You can ask us to limit the processing of your personal data in certain circumstances.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time.

8. Cookies

We use cookies to enhance your experience on our website. You can control the use of cookies through your browser settings. For more information, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.

10. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

• Email: factory@balkanag.com
• Address: Bulgaria, 1700 Sofia, 89-A Simeonovsko shausse Blvd., fl. 2